TERMS & CONDITIONS
ABOUT US
This website is operated by Del Mar Creative, trading as Del Mar Creative, based in Newcastle, New South Wales.
In these terms, “we”, “us” and “our” refer to this business.
Contact email: hello@delmarcreative.com.au
WEBSITE INFORMATION
Our website provides general information about our bathroom renovation and plumbing services.
We take reasonable care to keep this information accurate and current. However, website content is not a project-specific assessment, quote or guarantee that a particular service or product is suitable for your property.
Project photographs and descriptions illustrate individual projects. Materials, finishes and results will vary according to the agreed scope and conditions of each property.
ENQUIRIES & QUOTES
Submitting an enquiry does not confirm a booking or create a contract for work.
Any estimate provided before a property assessment or confirmation of the scope is indicative only. A formal quote will identify the proposed work, pricing, exclusions and any applicable conditions.
Please provide accurate information when requesting a quote and let us know about any relevant property conditions or access requirements.
PLUMBING & RENOVATION WORK
The scope, price, payment arrangements, timing and other conditions of your project will be set out in a separate quote or contract.
Where NSW law requires a written residential building contract, the appropriate contract must be entered into before work begins.
Changes to the agreed scope, including any effect on cost or timing, will be documented and approved as required by the contract and applicable law.
These website terms do not replace your project contract. If there is a conflict, the project contract governs the work, subject to applicable law.
CONSUMER RIGHTS
Nothing in these terms excludes, restricts or modifies any consumer guarantee, statutory warranty or other right that cannot lawfully be excluded under the Australian Consumer Law, the Home Building Act 1989 (NSW) or other applicable legislation.
If you have a concern about our services or completed work, please contact us using the details above so we can discuss it with you.
WEBSITE USE
You must not use this website for unlawful purposes, interfere with its operation, attempt unauthorised access or submit misleading or harmful information.
INTELLECTUAL PROPERTY
Unless otherwise stated, the text, branding, photographs and other content on this website belong to us or are used with permission.
You may view and share links to our website for personal use. You must obtain permission before reproducing our content for commercial purposes, except where permitted by law.
EXTERNAL LINKS
Our website may link to third-party websites for your convenience. We do not control their content or practices. Please review their terms and privacy policies separately.
WEBSITE AVAILABILITY & LIABILITY
We take reasonable care in operating this website but do not guarantee uninterrupted access or that it will always be free from errors.
Any liability relating to this website will be determined under applicable law. Nothing in these terms limits liability or remedies that cannot lawfully be limited.
PRIVACY
Our collection and handling of personal information is explained in our Privacy Policy.
UPDATES
We may update these website terms from time to time. The current version will be published on this page with its updated date.
Changes to these website terms do not change an existing project contract.
GOVERNING LAW
These terms are governed by the laws of New South Wales and applicable Australian law. Nothing in this clause restricts any mandatory consumer rights or available complaint mechanisms.